eazyBI for Jira Data Center licensing
eazyBI for Jira
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General Licensing Info
- If you're using Jira Data Center, you should install the Data Center version of the app.
- eazyBI for Jira Data Center licenses are sold via Atlassian Marketplace and follow Atlassian licensing and pricing guidelines.
- eazyBI for Data Center license is sold as a terminated license for a year (Data Center Licensing and Pricing). The license has to be renewed every year at the full price.
- Regardless if a customer uses a clustered or a single-node Jira Data Center, customers are billed based on their application license (user-tier).
- Data Center licenses are based on a user-tier matching the number of Jira users (not eazyBI users). For example, if a customer has 1200 Jira users, he'll need a 2000-user eazyBI for Jira Data Center license (Same user-tier as Jira DC).
- Price changes: If the pricing changes, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- Older Server Licenses: eazyBI for Jira Server app licenses with a license start date prior to September 3, 2019 will continue to work on both on Jira Server and Data Center until the license expires. To continue running the Server app, it is required to purchase a Data Center app license upon renewal.
Pricing
To calculate license pricing, please refer to eazyBI pricing page on Atlassian Marketplace or the eazyBI pricing page.
Special Licenses and Discounts
Academic | Community or Classroom | Open Source | Dual Licensing | Migration Trial Extension |
|---|---|---|---|---|
50% | 100% | - | 100% | Yes |
- Academic - Customers currently on an Academic cloud license. Request academic license from Atlassian support.
Community - Customers currently on a Community cloud license. Request community license from Atlassian support..
Classroom - Students and teachers using for educational purpose within a classroom setting. Request Classroom License for Atlassian support.
Open-source - Customers whose project is licensed under a license approved by the Open Source Initiative. Request open-source license from Atlassian support.
Migration Incentives
Dual licensing - Data Center customers migrating to Cloud and purchasing annual license with 1,000 users or more can receive Server/Data Center license free for 1 year. If you're eligible for Dual Licensing, please contact Atlassian Licensing Support to request a license or contact support@eazybi.com if you have any questions.
Migration Trial Extension - eazyBI for Jira clients who migrate to a different platform before the expiration of existing eazyBI for Jira maintenance license can request a trial extension on the new platform until the end of the current license period. To request the extended trial, please contact Atlassian Licensing Support. For additional questions reach out to support@eazybi.com.
Please read "Atlassian's Journey to Cloud" regarding Atlassian's "Cloud-first" approach and how it will impact Data Center.
User-Tier Upgrades
User tier upgrades to Data Center licenses are pro-rated through the license's current expiration date. For example, a Data Center license valid from 1-Jan through 1-Jan, and upgraded on 1-Sept, would only be billed for the period of 1-Sept through 1-Jan.
Refunds
eazyBI is "Paid by Atlassian" app. As such, eazyBI complies with Atlassian's Payment & Refund policy.
You can request a refund or exchange/upgrade of your commercial or academic license up to 30 days after the original date of purchase. After the 30-day period, standard pricing for upgrades will apply and exchanges/refunds will not be available. To request a refund/exchange within 30 days of payment, contact Atlassian's Customer Advocate Team.