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Troubleshooting Private eazyBI
Private eazyBI

If the Private eazyBI initial page does not open or opens with an error message then check either console output or check the log file log/eazybi-web.log if it has any error messages.

After eazyBI has started up it will store its log files in log subdirectory:

  • eazybi-web.log contains a log of web requests
  • eazybi-queues.log contains a log of background queue jobs

Please contact eazyBI support if you have any issues with Private eazyBI installation and setup.