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Usage statistics
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Overview

Usage statistics is an optional eazyBI feature that can be used to analyze eazyBI usage using eazyBI. If enabled then eazyBI report execution requests and source data imports are stored in a special usage statistics eazyBI account and usage statistics reports and dashboards can be created to analyze eazyBI usage. A set of default reports and a dashboard of these reports will be created in this account. You can use these reports to see the overview of daily usage, see top executed reports and dashboards, reports with errors or slow reports. 

Enable in Data Center

Usage statistics can be enabled in eazyBI additional settings by Jira system administrator.

After saving the additional settings, a special (usage statistics) eazyBI account will be created which will be available to Jira system administrators. You can grant other Jira users or user groups access to this eazyBI account.

Report execution and import data are stored in a separate eazyBI database schema – eazybi_jira_dwh_stats on MySQL, dwh_stats on PostgreSQL or MS SQL, the same eazyBI user schema on Oracle. Report execution and import data are cached and the cache is cleared every 10 minutes – so you might see up to 10 minutes old data in your reports.

eazyBI will start collecting usage statistics once eazyBI advanced settings are updated and new feature is enabled.

You can disable usage statistics by disabling usage statistics option in additional settings. When usage statistics are disabled, then you can still view the collected historical usage statistics. If you do not need the history, then the (usage statistics) account can be deleted by the owner of this account.

By default, 1-year history of usage statistics data is stored. Older usage statistics entries are deleted during the eazyBI startup. You can increase or decrease how long history is stored by specifying the period (for example, 3 months or 2 years) in advanced settings

[usage_statistics]
keep_for = "3 months"

Enable in Cloud

eazyBI collects and stores usage statistics for report executions and imports in Cloud by default in the background for monitoring and support purposes. Jira system administrator can enable the usage statistics in eazyBI general settings to get access to site-specific statistics on reports executions and imports. 

After saving eazyBI general settings a new special (usage statistics) eazyBI account will be created which will be available to Jira system administrators. You can grant access to other Jira users or user groups to this eazyBI account. eazyBI will share the already stored usages statistics data of report executions and import to the site usage statistics account.

You can start analyzing the eazybi usage in site with 1 year history of data in a few minutes after enabling the usage statistics option for cloud sites. Report execution and import data are cached and the cache is cleared every 10 minutes – so you might see up to 10 minutes old data in your reports.

You can disable usage statistics by disabling usage statistics option in general settings. When usage statistics are disabled, the usage statistics account will be removed from the site. You can restore the account with a default setup at any time.

Enable in Private eazyBI

Since Private eazyBI version 8.0, you should enable usage statistics in the Settings / Additional page as described above.

The following instructions are for the earlier Private eazyBI versions 7.x.

The system administrator can enable the usage statistics from the eazybi.toml configuration file by adding these two lines:

[usage_statistics]
enable = true

After updating the eazybi.toml file and restarting Private eazyBI instance a new special (usage statistics) eazyBI account will be created which will be available to eazyBI administrators. eazyBI will share the already stored usage statistics data of report executions and import to the site usage statistics account.

You can start analyzing the eazybi usage in site with 1 year history of data in a few minutes after enabling the usage statistics option for cloud sites. Report execution and import data are cached and the cache is cleared every 10 minutes – so you might see up to 10 minutes old data in your reports.

You can disable usage statistics by disabling usage statistics option by removing lines above from the eazyBI.toml file and restaring Private eazyBI instance again. When usage statistics are disabled, the usage statistics account will be removed from the site. You can restore the account with a default setup at any time.

Data model

Here is a list of measures and dimensions that are available in usage statistics reports.

Measures

Accounts created NEW


Count of eazyBI accounts created by users. If a deleted account is restored from the Audit log, it is also counted as created. The Time dimension groups data by the date the account was created.

Measure Accounts created is available on Cloud.

Accounts updated NEW


Count of eazyBI account updates. The Time dimension groups data by the date the account was edited and updated.

Measure Accounts updated is available on Cloud.

Accounts deleted NEW


Count of deleted eazyBI accounts. The Time dimension groups data by the date the account was deleted.

Measure Accounts deleted is available on Cloud.

Reports created NEW


Count of created reports by users. If a deleted report is restored from the Audit log, it is also counted as created. The Time dimension groups data by the date the report was deleted.

Measure Reports created is available on Cloud.

Reports updated NEW


Count of report updates. The Time dimension groups data by the date the report was edited and updated.

Measure Reports updated is available on Cloud.

Reports deleted NEW


Count of deleted reports. The Time dimension groups data by the date the report was deleted.

Measure Reports deleted is available on Cloud.

 Dashboards created NEW


Count of created eazyBI dashboards by users. If a deleted dashboard is restored from the Audit log, it is also counted as created. The Time dimension groups data by the date the dashboard was created.

Measure Dashboards created is available on Cloud.

Dashboards updated NEW


Count of eazyBI dashboard updates. The Time dimension groups data by the date the dashboard was edited and updated.

Measure Dashboards updated is available on Cloud.

Dashboards deleted NEW


Count of deleted eazyBI dashboards. The Time dimension groups data by the date the dashboard was deleted

Measure Dashboards deleted is available on Cloud.

 Sources created NEW


Count of added data sources by users. If a deleted source is restored from the Audit log, it is also counted as created. The Time dimension groups data by the date when the source was added.

Measure Sources created is available on Cloud.

 Sources updated NEW


Count of data source updates. The Time dimension groups data by by the date the source was edited and updated.

Measure Sources updated is available on Cloud.

Sources deleted NEW


Count of deleted data sources. The Time dimension groups data by the date the source was deleted.

Measure Sources deleted is available on Cloud.

Report Executions

A total number of first-time report executions when the report is opened (repeated executions are not counted when users change page selection or do drill actions).

Report Execution Duration

Total first-time report execution time in seconds. Use the calculated measure of Average Execution Duration to get the average.

Report Execution Errors

A total count of errors during the first-time report executions. Use the Report Execution Errors % calculated measure to see it as a percentage of total executions.

Active Users

Unique count of users who used reports according to the selection of other dimensions.

Active Accounts

Unique count of eazyBI accounts from which reports were used.

Active Reports

Unique count of reports that were used.

Active Dashboards

Unique count of dashboards which reports were used.

Import Count 

Count of source data import runs.

Import Duration 

Duration of imports. Use the calculated measure of the Average Import Duration to get the average.

Import Errors 

A total count of errors during the first-time import run. Use the Import Errors % calculated measure to see it as a percentage of total imports.

Import Canceled 

Count of manually canceled imports.

Step Import Count 

Count of steps executed during import.

Step Import Duration 

Duration of import of each step. Use the Average Step Import Duration calculated measure to get the average.

Units Imported 

Count of Source units imported with each import. Use the Average Step Import Duration calculated measure to get the average.

Units Import Duration 

Duration of import of each Source unit. Use the Units Imported Per Second calculated measure to get an average of how many units are imported per second.

Dimensions

Account

eazyBI account – name and ID.

Click on the dimension member and select Go to source to navigate to the Analyze tab of this account.

Account Status NEW


Current account status - active or deleted.

Dimension "Account Status" is available on Cloud.

Time

Date of activity logged in usage statistics.

Hour

Hour of the day of the activity logged in usage statistics. Hour is based on the Jira server time zone.

Week Day

The day of the week of the activity logged in usage statistics.
Dimensions for report execution analysis:

User

User – display name and email.

Report

Reports grouped by Account, Cube, and Folder levels – name and ID.

Click on the dimension member and select Go to source to open the report.

Report Status NEW


Current report status - active or deleted.

Dimension "Report Status" is available on Cloud.

Dashboard

Dashboards grouped by Account level – name and ID.

Click on the dimension member and select Go to source to open the dashboard.

Cube Type

Based on the data source – Jira or Custom.

Report Type

Table or a specific chart type.

Report Location

Where a report was located – Analyze tab, Dashboard, Gadget Dashboard or Gadget Report.
Dimensions for source data import analysis:

Import type 

Full or Incremental import of source data. Incremental import could include Full data import of some import steps.

Source

Individual source application or source file from which the import was done.

On the Cloud, the Source dimension has an additional hierarchy By source type and host to group data sources first by type, host, and then individual data sources. 

Click on the dimension member and select Go to source to open the Source Data tab for the corresponding account.

Source type

Source type, such as Jira, SQL, REST API, etc. Some source types could be expanded to Source Steps representing a step of an import (for example, Project import, Issue import steps in Jira import).

Source Unit

Countable source units in import. For example, Issues, Projects, Objects, Rows, etc.

Properties

you can select the most used properties from the Measures section. 


Account site

Account status NEW

Account imported issues count NEW

Account imported pages count NEW

Account imported objects count NEW

Account imported items count NEW


They are used together with the Account dimension.

The selected Account has several attributes: Atlassian site name, status, and imported object count (depending on the data source).

New properties are available on the Cloud.

User site

They are used together with the User dimension.

Atlassian site name for the selected User.

Report site

Report account

Report site or account

Report cube

Report cube type

Report type NEW

Report status NEW

Used together with the Report dimension.

The selected Report has several attributes: Atlassian site, eazyBI account name, cube name and type, and report type, which you can pick from the Predefined measure section.

New properties are available on the Cloud.

However, there are several more properties for Report dimension which could be accessed through calculated measures using the function get()

  • Folder name
  • Private–mark if the report is private and not meant for publication
  • Created at–date and time report was created 

  • User ID–user key who created the reportt 
  • Updated at–date and time when the report was updated the last time 
  • Updated by–user key who updated the report last time 

For example, the expression to see report's last update date is this:

--set measure formatting to Date / Time
[Report].CurrentHierarchyMember.Get('Updated at')

And expression to see the user name who made the last updated:

[User].[User].GetMemberNameByKey(
  [Report].CurrentHierarchyMember.Get('Updated by')
)

Dashboard site

Dashboard account

Dashboard site or account

They are used together with the Dashboard dimension.

Atlassian site and eazyBI account name for selected Dashboard.

Source site

Source account

Source site or account

They are used together with the Source dimension.

Atlassian site and eazyBI account name for selected data Source.