System administration tasks
eazyBI for Jira
eazyBI for Confluence
Jira system administrators and eazyBI admins can access all eazyBI plugin account data and perform additional system administration tasks.
These users can access the System Administration menu on the top right corner of the eazyBI app screen.
On this page:
Settings
You can view and update database connection and license settings (for Jira or Confluence), set additional settings, and access advanced settings.
All users
Available for Jira system administrators only
Jira user is listed in All users page when the user is added to any eazyBI account.
System administrator can search all eazyBI users, see accounts that they own or have access to, as well as delete them from eazyBI. When deleting user only eazyBI app user specific data are deleted, user is not deleted from Jira users list.
From all users list system administrator can click on user accounts to see data in these accounts.
All accounts
Jira System administrators and eazyBI admins can overview and manage accounts for the eazyBI instance, for example, search for accounts by different criteria, like account name, description, owner, source data type, or recently created accounts. See more to Administer all accounts.
Audit log
Jira System administrators and eazyBI admins can see the Audit log that tracks, and records change in reports, dashboards, calculated members, accounts, and source cubes, as well as access right changes for account users. See more on Audit log.
System events
By default, all failed eazyBI web requests are logged in system events and report and dashboard creation, update, and delete events. Event name describes the type of web request that failed. Here are the most typical event names that can appear in system events:
| These events appear when a user creates or modifies a calculated member formula and enters an invalid MDX formula syntax. Expand Payload details to see the entered formula and error message. If you see that some users regularly have problems entering correct MDX formulas, then you know that you should help them with additional training about calculated member formulas. |
---|---|
pivot_table.query.eazybi select_set.query.eazybi | eazyBI failed to execute the generated MDX query. Possible reasons are that query execution timeout has been exceeded, the query is too complex for the Mondrian OLAP engine, or eazyBI generated MDX is not valid. Expand Payload details to see failed MDX statements as well as exception details. |
connection.olap.eazybi | eazyBI failed to establish Mondrian OLAP engine connection. Most probably this error can happen if database connection settings are invalid. |
process_action.action_controller | Some unexpected exceptions when processing web requests. Take a look at Error and Payload details and provide details to eazyBI support if such an error happens regularly. |
| A user has deleted a particular report or a report folder. The event contains report definition of deleted reports so the Jira administrator can restore them. Expand the Export definition to access report definitions. |
Background jobs
Jira System administrators and eazyBI admins can overview and manage background jobs for the eazyBI instance. See more on the Background jobs.
Database migrator
Available for Jira system administrators only
Jira System administrators can use database migration tool to migrate eazyBI accounts from one Jira instance to another. See more on the Database migration.
Troubleshooting
View additional Jira system information which might be asked by eazyBI support.