eazyBI for Confluence Cloud Security Statement


Please see eazyBI for Confluence Server Security Statement instead of this page if you are using Confluence Server or Data Center.

Overview

eazyBI for Confluence Cloud is using the eazyBI hosted service (eazybi.com) to store imported Confluence data and render eazyBI reports. The eazyBI hosted service is provided by the company eazyBI SIA.

Each eazyBI account imported data are stored in a separate database schema and are isolated from other customer data. Each incoming web request is authenticated and authorized before access to customer data is allowed.

eazyBI is hosted on Google Cloud Platform. eazyBI is responsible for provisioning, monitoring, and managing the virtual servers, and for providing support to eazyBI for Confluence Cloud subscribers.

Data Storage and Facilities

The eazyBI hosted service uses Google Cloud Platform for data storage. eazyBI uses Google Cloud Platform Europe-West1 data center in Belgium.

Stored Confluence data

eazyBI for Confluence Cloud is using Confluence content search REST API to import data from selected spaces, as well as store page view event webhooks in selected spaces and search performed event webhooks. eazyBI is storing in its own database just the dimension and measure data which are visible in the Analyze tab Confluence cube – page title, type, labels, creator, creation and update dates, page views by viewers, search queries. eazyBI does not store detailed page content, comments, and attachments.

Usage of User Email Addresses

eazyBI for Confluence Cloud uses user email addresses for sending the transactional emails in the following cases:

  • When source data import into eazyBI fails with an error. The eazyBI account owner and the source data import creator will receive an email notification about this error and link to the corresponding source data page.
  • When a user has created a dashboard email subscription then emails with the dashboard as a PDF attachment will be sent according to the specified schedule.

People and Access

eazyBI support team accesses application data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized eazyBI employees have access to application data.

eazyBI users are authenticated using Atlassian Connect JWT authentication. eazyBI will get Confluence Cloud current user information which will be used for access control. Customers are responsible for maintaining the security of their own Confluence Cloud login information.

Backups

eazyBI application database full backups are performed once per day and are retained for ten days. All backup data are encrypted. Backups are stored in Google Cloud Platform Europe-West1 data center in Belgium.

Privacy

For more information please see our Privacy Policy.


Effective as of September 20, 2019.