You can use eazyBI advanced settings (available only to Jira system administrators, Jira trusted users, and eazyBI admins) to add support for additional Jira custom fields as well as modify import options for standard custom fields.
eazyBI advanced settings are defined using the TOML format.
Additional custom fields
If you would like to import in eazyBI an additional Jira custom field with a custom field type that is not supported by default, then you can add a definition of how this custom field should be imported. Also, if some default custom field settings should be changed, then it can be done by adding the necessary custom field configuration parameters.
At first, you need to find out Jira custom field ID. You can see the custom field ID when you hover over the custom field name in the eazyBI import settings. Also, in Jira DC / Server you can see a custom field ID in the URL when entering the Configuration screen of this field. For example, if the end of the URL is
...admin/ConfigureCustomField!default.jspa?customFieldId=10100, the field ID is 10100.
Then add the following line to advanced settings:
where NNNNN is the custom field ID. This will start the block of configuration parameters for the NNNNN custom field. After that line, specify the data type of this field:
By default, the string maximum length is 255 characters. If there is a need to import longer string values, then use an additional
limit setting and specify the maximum length.
Other available types are
If you use the
decimal data type, then by default the precision (maximum number of digits) is 15 and the scale (digits after the decimal point) is 2. You can change these defaults with additional
If you would like to import a custom field as an additional dimension then add
If the custom field can contain multiple values for a single issue then add
If the custom field returns a string with comma-separated values (see example definition of calculated text field) which should be imported as multiple values then add also (note that multiple values can be provided with another delimiter, please, use the appropriate character in this setting):
If you would like to import a numeric custom field as a measure then add
Here is an example of a custom string type dimension definition:
Add additional custom field definitions as needed  in the advanced settings text area field and then click Update advanced settings .
Finally, go to eazyBI import options, tab Custom fields, and select your newly defined custom field for import.
Multi-Level custom field import
For the custom field that is created using the Multi-Level Cascading Select plugin, please add the following advanced options
levels settings, define the number of levels that are used in the multi-level cascading select custom field configuration (you can use custom level names instead of "Level 1", "Level 2"). Level names should be unique and it should cover the maximum depth of the custom field context. For example, if your custom field has values split into 5 levels, you would need to define up to Level 5.
In addition, the following option can be added if the (none) member should be created at all parent levels. By default, this option is set to false and only one (none) member is created at the first highest level.
You can import a numeric custom field as an interval dimension. For example, if you would like to import the "Story Points" dimension that groups issues by story points intervals, then add the following advanced settings (where NNNNN is the Story points custom field ID) :
The above specifies that the "Story Points" custom field should be imported as an interval dimension and should group Story point values in the intervals or ranges of 5. This is the default interval, after import, it can be edited from "All Hierarchy level members" in the new Story Points dimension.
Import Epic name as a dimension
If a text type custom field could be used for grouping data, you can import this custom field as a dimension and also pass its value down to the issue hierarchy.
A good example is an Epic Name that is assigned only to epic issues but is quite handy to group data and aggregate metrics in reports. Add parameter dimension to enable
dimension creation and parameter
update_from_issue_key to pass down the epic name to issues down the hierarchy.
Import changes of custom field dimensions
By default, you can enable changes of the standard Transition Status and Assignee dimensions as well as the changes of the Jira Agile Sprint dimension to be imported. See the documentation on how to enable and use Issues history and other measures that can be used to get the historical issue status.
Option 'Import issue change history' should be enabled prior to enabling value change import for any custom field dimension.
It is possible to import changes also of other single value custom field dimensions. Please add additional
changes advanced settings for these custom fields:
Here you can't rename the field using
name = "new name"as the change history would not work as expected for renamed fields.
When settings are saved, go to eazyBI import options, tab Custom fields, and select Import as dimension and Import value changes option for this custom field. After the import, you can use the Issues history measure with this dimension and Time dimension to see how many issues had the historical custom field value at the end of the corresponding Time period. Or use hidden Transitions to measure to analyze transitions and see the historical value of this custom field at the time when the transition was performed.
Please import value changes only for the custom field dimensions where it is really necessary. Import of each additional custom field dimension value change increases the size of the eazyBI database.
Value change import of scripted custom fields (i.e. Jira Misc, ScriptRunner scripted custom fields) is not available in eazyBI because value changes of those custom fields are not represented in issues history.
Import changelog string value
Some additional custom field types store just an ID of the selected value and then use additional lookup functionality to show a display value that corresponds to this ID value. If you have added such a custom field in the advanced settings and after the import, in the eazyBI, you see just an ID value, then this could be the cause for that. In this case please check in the Jira issue page History tab if you see the display value of this custom field when the change is made. If yes, then add
get_changelog_string option in the advanced settings and re-import this custom field in eazyBI and now the custom field display values should be imported in eazyBI.
List of all settings
Here is the list of all available custom field advanced settings:
|Setting||Available values||Default value||Description|
Can be used for the import of Jira scripted custom fields (for example, Jira MISC, ScriptRunner) which can return a different value even when the
this parameter does not work for calculated JavaScirpt custom fields
Can be used with custom fields that have
For example, if an issue has a custom field with values one and two, then in the multiple values dimension Custom field two separate members (one and two) will be created and the corresponding measure values for this issue will be stored for each of these members. If
Specify the data type of the custom field value and that should be stored in eazyBI. Use
|dimension||Enable custom field import as a dimension. Enable only for list-of-values custom field types and not for custom fields that have unique values for each issue.|
|get_changelog_string||Some custom fields return numeric ID values as their default values, but you would like to import the corresponding string display value in eazyBI. In these cases quite often custom fields also provide string representation which is stored in the issue changelog (check Jira if you see the string values in the issue history when you change this custom field value). If the changelog string value is available for this custom field then enable import of this string value in eazyBI.|
|intervals||String with default interval ranges||If you want to import ranges of numeric values as an interval dimension, then specify the default intervals (for example, |
|interval_unit||If the custom field returns a time interval value, then specify the default time unit for the |
|levels||Array with strings|
If the custom field should be imported as a multi-level dimension then specify an array with level names (for example,
|limit||Integer limit value||Increase the |
Enable custom field import as a measure. Please enable only for
See Custom Fields for more information about numeric and date custom fields import as measures.
Enable custom measure import with numeric values for several dates. The custom field should return multiple lines where each line is in the format
See the numeric measure with multiple dates example.
|multiple_dimensions||Array with dimension names.|
Enable custom measure import with numeric values for several dimension combinations. Specify the list of dimension names that each line will return (for example,
If you want to use custom field dimensions then only single-value
|multiple_values||Enable if the custom field returns no one value for one issue but several values for one issue (an array of values). If the custom field value is a concatenated string, then specify |
|none_member_all_levels||Enable the (none) member creation at all parent levels of a custom dimension with several |
|precision||Integer precision value||Specify the precision (total max number of digits) of the decimal data type.|
|scale||Integer scale value||Specify the scale (max number of digits after the decimal point) of the decimal data type.|
|separate_table||By default, single-value custom dimensions are stored in the Jira issues table in the eazyBI database. If you want to upload additional measures for these custom dimensions or if you want to use it in the list of |
|split_by||String separator value||When |
If the interval dimension is for a duration, then specify
If the interval dimension is for an age, then specify
If the custom field returns a time interval value, then specify the time unit for this value. This time unit will be used to convert the time value into the corresponding
See the example of a custom calculated field as an interval dimension.
|update_from_issue_key||String, a reference to the field with issue key value|
Specify what field (default fields, link custom field, etc) containing a single issue key should be used to pass down the custom field value to other issues.
works for single value custom fields only. The reference custom field should also contain only one single issue key for any issue.