eazyBI vs Custom Charts
Summary
The comparison was created based on the situation in August, 2024.
eazyBI Reports and Charts for Jira excels in providing robust, comprehensive reporting capabilities ideal for advanced analytics and large-scale data visualization. It supports a wide range of data sources, including Jira, Confluence, and external databases, offering extensive flexibility. With eazyBI, users can create highly customizable, multidimensional reports and dashboards with advanced calculations and formatting options, supported by an AI assistant for streamlined report creation.
On the other hand, Custom Charts for Jira offers an intuitive and user-friendly interface, making it easy for teams to generate visual reports with drag-and-drop simplicity quickly. While it provides flexibility in creating custom charts, it lacks the depth of data source integration and advanced analytical capabilities that eazyBI offers.
For enterprises needing powerful, data-driven insights and comprehensive reporting, eazyBI stands out as the superior choice. It not only handles complex data analysis but also integrates seamlessly with multiple data sources, providing unparalleled flexibility and depth in reporting compared to Custom Charts for Jira.
Platform
Both reporting apps are available on Jira Cloud and Jira Data Center; however, eazyBI is more suitable for large enterprise customers as it supports large data amounts.
eazyBI | Custom Charts | |
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Available on Jira Data Center |
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Available on Jira Cloud |
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Suitable for large enterprise users |
Robust data access, ClickHouse for large data, template accounts for centralized reporting |
Not supported reporting on large data |
Migration between platforms (e.g., Data Center to Cloud) |
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Possibility to choose data residency |
Global, Europe, or the US |
Global, Europe, or the US |
Report Creation
Both tools provide custom report creation. However, eazyBI has more standard and custom calculation options and a wider report library. For easier report creation, eazyBI provides AI assistant.
eazyBI | Custom Charts | |
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Business-oriented custom report creation |
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Filters for reports |
Dynamic page and column filters |
JQL based search |
Ready-made report library |
More than 20 adjustable sample reports for Sprints, Time tracking, project management, tests, DevOps. Demo account with 100+ reports |
8 example templates, not adjustable |
Standard functions |
Avg, Min, Max, %, trends, cumulative sum, comparison by periods |
Limited. Count, Sum, Average |
Custom calculations |
Built-in MDX formula editor for unlimited custom calculations |
Limited. Arithmetical and progress relations between two fields, for a few chart types |
Company-level centralized report creation |
Template accounts |
Global Templates |
AI-assisted report-building |
AI assistants for report building and custom calculations |
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Visualization
Custom Charts have fewer chart types and limited customization options. eazyBi has rich, advanced formatting.
eazyBI | Custom Charts | |
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Advanced conditional formatting |
For tables and charts |
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Different chart types |
8 major chart-type groups; different types can mixed in one chart |
10 specific charts, can not be mixed |
Chart customization |
Colors, font size, labels, line types, separate axes for different value types. |
Limited customization |
Exploration
Both tools have direct links to Jira issues. eazyBI provides multidimensional and interactive reports, which Custom Charts does not.
eazyBI | Custom Charts | |
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Drill into details in reports and charts |
Drilling option to a more detailed level or by other criteria |
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Multidimensional reports |
Many dimensions and measures in a report |
Two-dimensional reports with one measure |
Direct link to Jira data |
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Sharing
Reports from both tools can be shared in Jira and Confluence, while Custom Charts cannot automate report sharing via REST API or emails.
eazyBI | Custom Charts | |
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Dashboards as a report collection with common filters |
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Embed on the Confluence page |
Using eazyBI for Confluence app |
Using Custom Charts for Confluence app |
Embed reports on web pages |
Public token |
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Report export to different files |
PNG, CSV, PDF, Excel |
PNG, CSV, PDF |
Report results export via REST API |
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Publish reports in JSM Customer Portal |
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Email subscription and alerts |
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Training and Support
While Custom Charts claim that the product is easy to use, eazyBI provides a wide knowledge base and AI assistants for beginners and advanced users.
eazyBI | Custom Charts | |
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AI assistants for report building |
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High-rated customer support |
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Community discussion forums |
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Training videos and documentation |
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Analyze Jira Data
Booth tools allow for analyzing Jira and JSM standard and custom field data. eazyBI has more integrations and allows for analyzing data from other sources. However, integration and historical data analysis are limited in Custom Charts, and data from other sources cannot be analyzed at all.
eazyBI | Custom Charts | |
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Real-time data |
Uses imported data in data warehouse database |
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Jira data analysis |
Uses imported data in data warehouse database |
Use Jira database data |
Comprehensive Agile reporting (sprint scope and velocity analysis) |
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Jira Service Management reports |
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JSM Asset object data analysis |
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Only Assets custom fields |
Time tracking data in reports (including from Tempo Timesheets) |
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Test management reporting |
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Very limited. |
DevOps reporting |
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Custom field based reporting |
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Jira issue hierarchy data in reports |
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Linked issues reporting |
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Issue change history reporting |
Status, assignee, issue type, priority, and more; numeric and single-value custom field changes |
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Data from other apps and databases (REST API, SQL databases, files) |
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Data from multiple Jira instances |
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*depending on the platform