eazyBI for Confluence Cloud Licenses
eazyBI for Confluence
General Information
- When users subscribe to the app, they start with a 30-day free trial. The trial can be canceled at any time, but it will remain active for the entire evaluation period. Users can also resume the trial at any time within this period.
- If the trial is not canceled, the paid subscription begins automatically on the next Confluence Cloud billing date following the trial. Customers are eligible for a 30-day refund if the subscription was unintended. To request a refund, please contact Atlassian support.
- Upon subscription renewal each month, the pricing tier for host products and add-ons adjusts automatically based on the user count in the instance. If the number of users exceeds the current plan, the subscription will be upgraded, and the new pricing will apply in the following billing cycle.
Free Trials
- The trial period ends on the next billing date after the 30-day evaluation, ensuring alignment with Confluence's billing cycle. For example, if the billing date is 02-Nov-2025 and the trial starts on 25-Oct-2025, the trial will end on 02-Dec-2025, consistent with Confluence’s billing schedule. If the trial is not canceled, the license will automatically transition to a paid subscription adjusted to the number of Confluence users.
- For annual subscriptions, the trial period is valid for one month. Users can pause and resume the trial any time within the evaluation window, but the original expiration date remains unchanged. Once the trial ends, the app access will expire unless a paid subscription is activated.
Trial Extensions
If you need more time to evaluate, your can ask Atlassian Support to extend your trial license.
Pricing
eazyBI Pricing
To calculate license pricing, please use eazyBI pricing calculator or refer to eazyBI pricing page on Atlassian Marketplace.
Special Licenses and Discounts
Discounts
For more information about Atlassian licensing and eligibility for special license discounts, please read the Atlassian licensing FAQ.
Academic | Community | Classroom | Open Source | Dual Licensing | Migration Trial Extension |
|---|---|---|---|---|---|
50% | 75% | 75% | 100% | Yes (if eligible) | Yes |
- Academic - Customers currently on an Academic cloud license. Request academic license from Atlassian support.
Community - Customers currently on a Community cloud license. Request community license from Atlassian support..
Classroom - Students and teachers using for educational purposes within a classroom setting. Request Classroom License for Atlassian support.
Open-source - Customers whose project is licensed under a license approved by the Open Source Initiative. Request open-source license from Atlassian support.
Migration Incentives
Dual licensing - Data Center customers purchasing Cloud annual license with 1,000 users or more can receive Data Center license free for 1 year. To request the license, please contact Atlassian Support.
Migration Trial Extension - eazyBI for Confluence clients who migrate to a different platform before the expiration of existing eazyBI for Confluence license can request an extended trial on the new platform until the end of the current license period. To request the extended trial license, please contact Atlassian Support. In case Atlassian cannot provide the trial extension, reach out to eazyBI support. (NOTE: Extended eazyBI trial licenses provided by eazyBI are based on internal eazyBI licensing which is not part of Atlassian Marketplace licensing – your Atlassian Marketplace license will appear as Invalid or Expired while the app with the eazyBI license will still work.)
Annual Licenses
To evaluate Annual prices, please use the eazyBI pricing calculator.
Annual subscriptions for the eazyBI App includes a discount (12 months for the price of 10).
To switch to an annual payment plan for cloud App, contact Atlassian.
- If you've opted for annual billing for your host product, Apps are also billed annually.
Refunds
eazyBI license sales and refunds are managed by Atlassian Marketplace. To request a refund, please submit a ticket to Atlassian's licensing and purchasing.
Refunds for eazyBI for Confluence Cloud on Atlassian Marketplace are only available within the first paid month after the evaluation period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods, we cannot offer refunds. Learn more about the refunds here.