Samples Jira Service Management

eazyBI for Jira

If you selected the Import sample reports option, then additional sample reports are created in the Samples Jira Service Management folder. For each selected SLA two sample reports are created: "<SLA> - Met vs Breached" and "SLA - Summary".

• <SLA> - Met vs Breached
• <SLA> - Summary
• Average satisfaction and SLA met
• Issues by customer request type over time